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Set up an AMC contract

Set up an AMC contract 0:53

Who is covered, for what, and when each visit is due.

Transcript

Hi, I'm Zuzu. An AMC promises regular visits. Let's see how a contract and its visits are set up.

In Service and AMC, open AMC contracts. Here's one for a customer's CCTV system.

Each line says what's covered, from which date, how often, and how many visits a year. Here, quarterly, four visits.

The schedule lists every visit date, and the engineer for each. A visit is marked done when its report is submitted.

A new contract starts the same way: the customer, the AMC service, start and end dates, and how often. Generate Schedule makes the visit dates, then you submit it.

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