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Zenoziva ERP · IT solutions

Guides and videos for every desk.

Systems integrators: networking, CCTV, IT hardware, power and AV, with installation, service and AMC. Each menu in your ERP has its own page here.

Download the guidebook (PDF, 18.6 MB)

Menus

Getting startedEveryone5 steps · 1 videoBusiness overviewOwner, directors, managers6 steps · 2 videosSales & quotesSales team, sales manager9 steps · 5 videosPurchasePurchase team6 steps · 2 videosStores & serialsStorekeeper5 steps · 3 videosProjects & installationProject manager, site engineers7 steps · 4 videosService & AMCService desk, service engineers6 steps · 4 videosAccounts & GSTAccountant7 steps · 4 videosTeam, attendance and payrollHR, managers6 steps · 3 videosThe Zenoziva HR appEvery employee3 steps · 1 video

Videos

Find your way around0:49 · Your desktop, your menus, lists and search.Make a quotation1:11 · From the customer to a priced, GST-ready quotation on your letterhead.Record an enquiry0:59 · A new organisation asks for a price: lead, opportunity, quotation.Won the job1:03 · From the accepted quotation to the order and the customer's advance.Lost a quotation0:52 · Close it properly, and keep the reason.Sell a kit as one line0:58 · A CCTV package on one line, with every part tracked.Buy what the order needs0:59 · From the sales order to purchase orders with your distributors.Receive goods with serial numbers0:51 · Every camera, switch and UPS gets its own serial number at the door.Enter the distributor's bill0:44 · Their bill, matched to what you received, ready for GST input credit.Find any device0:47 · Type a serial number: where it came from, where it is, and its warranty.Deliver to site0:51 · Send the goods to the customer, with every serial number recorded.Start an installation project0:49 · One click from the order to a project with every installation task.Log technician hours0:39 · Hours on site, against the project: they become the labour cost.Hand over the installation0:45 · Record what was installed, where and when, and the customer's acceptance.Did the job pay?0:47 · What each installation earned, after materials, labour and travel.Log a support ticket0:48 · The customer, the device, the priority, and deadlines set for you.Warranty claim and service visit0:52 · A faulty device: under warranty, under AMC, or chargeable?Set up an AMC contract0:53 · Who is covered, for what, and when each visit is due.AMC renewals due0:43 · Contracts ending soon are your next renewal calls.Invoice the customer0:47 · A GST invoice from the delivery, with any advance adjusted.Record a payment0:55 · Money in, matched to the invoice it pays.GST before filing0:39 · Check the month's GST, then prepare GSTR-1.Approve leave and expenses0:49 · Staff apply from the phone; you approve here.Attendance and payslips0:49 · From the biometric punch to the month's payslip.The HR app on your phone0:51 · Check in, apply for leave, claim expenses, see your payslips.Your business at a glance0:48 · Sales, delivery, money and service on one page.

Edition 1, November 2026. Zenoziva ERP 16 with the IT-solutions set-up and the Zenoziva HR app.