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Pharmacy chain

All Pharmacy chain menus
  1. Getting started
  2. Medicines, batches and prices
  3. Central buying
  4. The distribution centre
  5. The store counter
  6. Schedule H and H1
  7. Expiry and returns
  8. The numbers
  9. The store app
Guidebook PDF

The store counter

For: Pharmacists, store managers

Each store's counter is a Point of Sale. The pharmacist opens a shift, bills, takes payment and closes the shift with a cash count. The counter needs an internet connection.

Step by step

1Store counter#

Open counter, today's bills, shifts open and customers on credit.

Store counter

2Opening the shift#

Open counter → the store's counter → the cash in the drawer. The pharmacist on duty is the store's registered pharmacist unless the shift names another (POS Opening Entry).

Opening the shift

3Finding a medicine#

Type a brand, a code, or the salt: cefixime lists every brand and strength the store keeps, so a substitute is one tap away.

Finding a medicine

4The bill#

Add the medicines. The batch with the earliest expiry is picked and priced at its MRP, GST included. Quantities beyond the stock in the store are refused.

The bill

5Prescription medicines#

If the bill has a Schedule H, H1 or X medicine: on the payment screen, Update Additional Information → Patient name, Prescribing doctor and Prescription no. / date; for H1 and X also the patient's address and the doctor's reg. no. → Save, then take payment. Without them Complete Order is refused.

Prescription medicines

6The printed bill#

Store, address and drug licence, the batch, expiry and MRP of each line, the GST in the price, the payment, the prescription and the pharmacist on duty.

The printed bill

7Credit customers#

Choose the customer (a nursing home, a clinic) and take less than the total, or nothing: the rest stays on their account until they pay.

Credit customers

8Closing the shift#

⋯ › Close the POS: the expected cash, UPI and card totals; count the drawer and submit. Bills from earlier days cannot be added to a new shift.

Closing the shift