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Hospital

All Hospital menus
  1. Getting started
  2. Front desk: registration and appointments
  3. Doctor: consultation and orders
  4. Admission and ward care
  5. Casualty and emergency
  6. Laboratory and imaging
  7. Operation theatre
  8. Discharge
  9. Billing, insurance and TPA
  10. Management reports
  11. On the phone: Zenoziva Care and Zenoziva HR
  12. Setting up your hospital
Guidebook PDF

Billing, insurance and TPA

For: Billing, accounts, TPA desk

Charges collect on the patient as care is given: consultations, bed days, medicines, tests and procedures. Billing pulls them into one invoice; for insured patients the insurer's share is split out and claimed.

Step by step

1The Billing & TPA menu#

Invoices, payments, unbilled services, insurance policies, coverage approvals and claims.

The Billing & TPA menu

2Collect unbilled services#

New Sales Invoice for the patient, then Get Items From › Healthcare Services lists everything not yet billed. Tick what to bill.

Collect unbilled services

3The invoice#

Each line shows the service, quantity and rate from the hospital's tariff.

The invoice

4Insurer's share#

For an insured patient the covered amount is shown separately: the patient pays their share and the rest is due from the insurer.

Insurer's share

5Printed bill#

The bill prints with the patient's and insurer's shares.

Printed bill

6Insurance claim#

An Insurance Claim gathers the covered amounts for the insurer, tracks approval and records the settlement when it is received.

Insurance claim

7Claim lines#

Each covered service on the claim, with the amount claimed and approved.

Claim lines